Shipping & Delivery Policy – alohastrainers.com
1. Order Processing
Orders are typically processed within 1-3 business days (excluding weekends/holidays). During peak seasons, processing may take 3-5 business days.
2. Shipping Options & Timelines
| Shipping Method | Delivery Time (After Processing) | Price |
|---|---|---|
| Standard Shipping | 3-7 business days | Free for orders $75+ |
| Express Shipping | 2-3 business days | $9.99 |
| International Shipping | 7-20 business days | Calculated at checkout |
3. Important Notes
- Tracking information is emailed once your order ships.
- Delivery dates are estimates only (carrier delays may occur).
- International orders may incur customs/duties (customer’s responsibility).
- Address changes cannot be made after orders are shipped.
4. Undeliverable Packages
Packages may be returned if:
- The address is incorrect/incomplete.
- Carrier attempts delivery 3+ times unsuccessfully.
- Customs clearance fails (international orders).
5. Holiday Shipping
During peak seasons (e.g., Black Friday, Christmas):
- Processing times may extend by 2-3 days.
- Last order dates for holiday delivery are announced on our homepage.
6. Damaged or Missing Items?
Contact us within 48 hours of delivery with:
- Order number
- Photos of damaged items/packaging
- Detailed description of the issue
For full details, visit alohastrainers.com/shipping-policy.
We reserve the right to update shipping methods/costs as needed.